Account support
Help with an existing Belmont Account.
Use the secure Belmont Portal to make a payment or access your account. If you need help locating your account number or accessing the portal, contact Account Support.
For your security, never send account numbers, Social Security numbers, or payment information through this form.
Common account questions.
Review common questions about portal access, payments, statements, and account updates. If you still need help, send a support request below or call Account Support.
I can’t remember my portal password. What should I do?
From the portal login page , select “Forgot Your Password?” and enter the email address you used to set up the portal. You will then receive email instructions to reset your password.
How can I view my statements?
You can view your statements on our secure portal .
How do I make a payment?
You can make a payment several ways:
- Log in to our secure account portal , select your dashboard, and then select the type of payment you would like to make.
- Call Account Support at 877-547-2926, Option 2 to speak with a representative.
- Mail a check to Belmont Finance LLC, 300 Plover Rd, Plover, WI 54467.
I don’t want to incur payment fees. How can I avoid them?
Paying with ACH is the easiest way to pay without fees.
What does it mean to pay with ACH?
Paying with ACH means paying directly from your checking or savings account. You will need to provide your account number and your bank’s ABA number.
How do I know when my payment is due?
Your payments are due monthly. The first payment date was stated on your contract. If you need help locating your contract, you can view it on the portal through the “View Files” link. You can also see your due dates in your statements.
Can I change my payment due date?
To request a change to your payment due date, send an account support request below or call Account Support at 877-547-2926, Option 2.
How can I set up a recurring payment through the portal?
Log in to our secure portal , select the dashboard, and then select “Generate Recurring ACH.”
I already have a recurring payment set up, but my bank account has changed. How do I switch it?
Please call Account Support at 877-547-2926, Option 2 for help switching the bank account used for your recurring ACH payment.
How can I change the date my ACH payment is drawn?
Please call Account Support at 877-547-2926, Option 2 at least two business days before the scheduled draw to request a date change.
How can I find the balance of my loan?
You can find this information on our secure portal . From the dashboard, select “Payoff Info.”
How can I change my contact information, such as my email, phone number, or address?
Log in to your secure portal . In the upper-right corner, open the menu under your name, select “My Profile,” and make the appropriate changes.
How can I see how much I have already paid toward my loan?
Log in to your secure portal , select the dashboard, and then select “Payment History.”
I am behind on my loan. What should I do?
Please call Account Support at 877-547-2926, Option 2 so we can work with you on getting your loan current.
Can I pay off my loan early without any penalties?
Yes. You can pay off your loan as early as you like without penalties.
Can a co-borrower have their own portal login?
Unfortunately, we do not have that capability at this time.
Get the
account help
you need.
Open the portal for payments and account access, or send a support request when you need assistance from the Belmont team.